At Arkeleed, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you share with us when interacting with our website and services. We comply with the laws and regulations of Hong Kong, specifically the Personal Data (Privacy) Ordinance (PDPO), to ensure your privacy rights are respected.
You agree to our practices in using our website if you use our website. If you do not agree, please refrain from using our site.
1. Information we collect
We may collect personal information when you interact with our website. This includes:
- Personal Information: Information you provide to us directly, such as when you contact us via email, subscribe to our newsletter, or fill out a form on our site. This may include your name, email address, and any other details you provide.
- Non-Personal Information: We also collect non-personal information automatically, which we receive whenever you access our website. This information may include your IP address, your browser type, and patterns of usage. This allows us to make improvements on your experience of our site as well as understanding how visitors work through our content.
2. How we use your information
We use the information we collect for the following purposes:
- Communication: Respond to your questions, address any concerns, or mail/bulk-email periodic updates/newsletters you requested.
- Website Improvement: Track trends on our site in order to ensure our site is running at maximum speed and capability and that your experience with us is better than before.
- Legal compliance: Compliance with applicable legal obligations, such as those concerning data protection.
We do not share, sell, or rent your personal information to third parties unless required by law or with your explicit consent.
3. Sharing your information
Arkeleed will not share your personal information with third parties except in the following circumstances:
- Service Providers: We may disclose your information to third party service providers who assist us in operating our site or providing services to you, but only to the extent necessary for them to perform their functions. To ensure the confidentiality and security of your information, third party service providers are contractually bound.
- Legal Requirements: We may share your information if legally required, or if we believe in good faith that such release is necessary to comply with legal processes or to protect the rights, property, and safety of Arkeleed or others.
4. Data security
We take reasonable precautions to protect your personal information from unauthorized access, alteration, or destruction. While we put in place robust security measures, no method of transmitting data over the internet or storing data electronically is 100% protected. We encourage you to take necessary precautions when accessing our site to protect your personal information.
5. Cookies and tracking technologies
Our website uses cookies and other tracking technologies to improve your experience and analyze how visitors use the site. Cookies are small files that we store on your device, helping us understand your preferences and improving the functionality of the site. You can control cookies by changing your browser settings. However, disabling cookies may prevent you from accessing certain features on the site.
6. Your rights
Under Hong Kong's Personal Data (Privacy) Ordinance (PDPO), you have the following rights:
- Access Your Data: You can request access to the personal information we hold about you and request corrections if necessary.
- Withdraw Consent: You may withdraw your consent to the collection and processing of your personal data at any time, although this may affect our ability to provide certain services.
To exercise these rights, please contact us at [email protected].
7. Data retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Changes to this privacy policy
Arkeleed holds the prerogative to edit or alter the Privacy Policy at will. All adjustments will appear here, dated at the end of this policy. Users implicitly agree to terms by visiting this site or using any pages beyond its home page following alteration of privacy policy.
9. Contact us
If you have any questions or concerns regarding our privacy practices or this policy, please contact us at [email protected]. We are here to help and will respond to your inquiries promptly.
